Patient, Friendly Tech Support for Seniors
We help older adults in Leeds confidently use their phones, tablets, computers, and smart devices. No question is too simple, no problem too small.
Why Leeds Seniors Trust Computer Care Leeds
- DBS Checked & Insured
- Patient & Understanding
- Home Visits Available
- 15+ Years Local Experience
Friendly Tech Support for Leeds Seniors
Do Any of These Sound Familiar?
You’re not alone, and it’s not your fault. Technology should work for you, not against you.
"My phone keeps doing things I don't want it to do"
Accidentally opening apps, mysterious notifications, or settings that seem to change on their own.
"Online shopping and banking seem too risky"
Wanting the convenience but worried about security and making costly mistakes.
"I can't figure out video calling with my family"
Missing precious moments with grandchildren because technology feels too complicated.
"I don't want to keep bothering my family"
Feeling embarrassed asking adult children for help with "simple" technology questions.
We Make Technology Simple and Safe
At Computer Care Leeds, we specialise in helping seniors aged 50+ become confident and independent with their technology.
We speak your language, go at your pace, and never make you feel rushed or foolish.
- Patient, one-on-one instruction at your speed
- We explain everything in plain English
- Home visits or remote support - whatever you prefer
- Focus on what YOU want to learn
- Follow-up support when you need it
- Security advice to keep you safe online
Our promise: After working with us, you'll feel confident using your devices and know exactly who to call when you need help.
How We Can Help You
Making calls, sending texts, taking photos, using apps like WhatsApp, and staying connected with family.
Email, web browsing, online shopping, banking, and using helpful websites safely and confidently.
Zoom, Google Meet, FaceTime, WhatsApp Video – see your family and friends face-to-face, wherever they are.
BBC iPlayer, Netflix, catch-up TV, and getting the most from your smart TV or streaming box.
Recognising scams, creating secure passwords, safe online shopping, and protecting your personal information.
NHS App, booking appointments online, repeat prescriptions, and health monitoring devices.
Simple, Fair Pricing
One-Off Help
Perfect for specific problems
Home visit or remote support
No ongoing commitment
Same-day availability
£60/hour
Monthly Care Plan
2 hours support per month
Priority phone support
Free security check-ups
Email help guides
Family updates (optional)
£25/month
Peace of Mind Plan
Unlimited phone support
2 hours hands-on help
Emergency same-day support
Family communication included
Device health monitoring
£95/month
*Free 30-minute consultation for all new customers. No obligation, no pressure.
Common Questions
"I'm not very good with technology - will you think I'm silly?"
Absolutely not! We work exclusively with people who are learning technology, often for the first time. There’s no such thing as a “silly” question – we’ve heard them all before and we’re here to help, not judge. Our approach is patient, kind, and completely pressure-free.
"Is it safe to let you access my computer remotely?"
Yes, completely safe. We only connect when you give permission, you can see everything we’re doing on your screen, and you can disconnect at any time. We’re DBS checked and fully insured. We never access your personal files, passwords, or banking information without your explicit consent and presence.
"What if I forget everything you've taught me?"
That’s perfectly normal! We expect this and plan for it. We write down simple step-by-step instructions in plain English, take screenshots for you to keep, and offer follow-up support. You can always call us back – there’s no limit on questions, and we’re always happy to go over things again.