Mac Acting Up? Feeling Lost After Switching? We’re Here to Help
Whether your Mac’s running slowly, you’re confused by updates, or you’ve just switched from Windows and everything feels backwards—we’ve been helping Leeds Mac users for over 15 years.
Get expert help with your iMac, MacBook, Mac mini, Mac Pro, iPad or iPhone—fast and friendly.
📞 Call 0796 000 9 222 now to book your Mac support session!
You’re not going mad, and you don’t need a new Mac. We solve these problems every day.
"My Mac used to be lightning fast, now it takes forever to do anything"
Beach balls spinning constantly, apps taking ages to open, and you're ready to throw it out the window.
"I switched from Windows and nothing makes sense anymore"
Where's the Start button? How do I right-click? Why are there so many confusing gestures?
"I keep getting pestered about updates and I'm scared I'll break something"
Those red notification badges won't go away, but you've heard horror stories about updates going wrong.
My Mac won't start up, or keeps crashing, and I'm panicking about my photos"
Years of family photos, important documents, and you have no idea if they're safe.
You don’t need to struggle with your Mac or trek to the Apple Store.
- 15+ Years Apple Expertise – We’ve seen every Mac problem and helped hundreds switch from PC
- All Apple Devices – iMac, MacBook, Mac mini, Mac Pro, iPad, iPhone—we support them all
- Home Visits Available – No need to disconnect and carry your iMac anywhere
- Patient Teaching – We explain things in plain English, at your pace
- No Fix, No Fee – If we can’t solve your problem, you don’t pay anything
1. All Apple Devices Covered
iMac, MacBook Air/Pro, Mac mini, Mac Pro, plus iPad & iPhone setup.
2. Modern macOS Expertise
From Catalina, Big Sur and Monterey to Ventura and Sonoma—upgrades, troubleshooting and optimisation.
3. No Fix, No Fee
If we can’t solve it, you don’t pay a penny.
1. New Mac Setup & Training
Let us unbox, connect and configure your new Mac, then walk you through:Basic macOS Navigation: Finder, Dock, Mission Control, LaunchpadGesture Controls & Shortcuts: Trackpad, Magic Mouse and keyboard tipsEssential Apps: Safari, Mail, Calendar, Contacts & Notes
2. One-to-One Tutorials
Whether you’re a total beginner or switching from Windows, our 30- to 60-minute sessions cover:Desktop & File ManagementiCloud & Continuity: Handoff, AirDrop, Universal ClipboardProductivity Apps: Reminders, Messages, FaceTime, Preview
Repairs, Upgrades & Optimisation
Keep your Mac running like new with:Hardware Upgrades: SSD, RAM, GPU installs for Mac mini, Mac Pro & MacBook ProVirus & Malware Removal: Uncommon but possible—deep-scan cleanupmacOS Reinstalls & Data RecoveryPerformance Tuning: Disk cleanup, startup management, firmware updates
What Happens When You Call Us
Free Phone Consultation
We’ll chat about your specific problem and recommend the best approach—no obligation.
Home Visit or Remote Support
Choose what works for you. We can come to your home or connect remotely to help.
Clear, Fixed Pricing
No hourly rates that spiral out of control. You know exactly what you’ll pay upfront.
Our promise: After we’ve helped you, your Mac will work the way it’s supposed to—and you’ll know exactly how to use it confidently.
Quick Mac Fix
Perfect for single issues like slow performance, startup problems, or minor software glitches
- Free phone consultation
- Remote support where possible
- Fixed price guarantee
- Same-day availability
£60/hour – fixed fee
Complete Mac Health Check
Full diagnostic and tune-up for Macs that need TLC
- Deep system clean-up
- Software updates and optimization
- Virus scan and removal
- File organisation and backup check
- 2-hour service
£120 fixed fee
New Mac Setup & Training
Perfect for new Mac owners or Windows switchers
- Complete setup and file transfer
- Personal one-to-one training
- Email and app configuration
- Follow-up phone support included
- 2-3 hours typically
£150 fixed fee
MacBook & iMac Repair Services Leeds:
- MacBook screen replacement
- Battery replacement & charging issues
- Keyboard & trackpad repair
- Data recovery from failed Macs
- SSD/NMVE HDD upgrades for faster performance
Need Laptop repair in Leeds? → See our Latop Repair Leeds service
We provide Mac repair services throughout Leeds including Headingley, Chapel Allerton, Horsforth, Roundhay, Kirkstall, and surrounding areas.
Common Questions & Solutions
Should I install that macOS update I keep being asked about?
Usually yes, but we understand the worry. Updates include important security fixes and new features. We can help you update safely, making sure your software still works afterwards. If you’re nervous, we can do it for you and test everything thoroughly.
My Mac is 5 years old—is it worth fixing or should I buy new?
Often older Macs just need a good clean-up and maybe more memory to run like new again. We’ll be honest about whether repair makes sense financially. Sometimes a £120 service can give you 2-3 more years, saving you thousands on a new Mac.
I switched from Windows and I'm completely lost—is that normal?
Completely normal! Everyone feels this way initially. Macs work differently, but once you learn a few key differences, most people find them much easier to use. Our Windows-to-Mac training sessions help hundreds of people make the switch confidently.
Can you recover my photos if my Mac won't start?
Completely normal! Everyone feels this way initially. Macs work differently, but once you learn a few key differences, most people find them much easier to use. Our Windows-to-Mac training sessions help hundreds of people make the switch confidently.
Do I really need to back up my Mac?
Absolutely. Hard drives can fail without warning, and Macs can be stolen or damaged. We can set up automatic backups using Time Machine or cloud storage, so your photos and documents are always protected without you having to remember anything.
Ready to get your Mac working properly for you?
📞 Call 0796 000 9 222 for a friendly chat about how we can help
Serving Leeds, Headingley, Chapel Allerton, Kirkstall, Beeston, Morley, Rothwell with over 15 years of Apple expertise. Home visits available throughout West Yorkshire.